https://gosolvezone.com/

Return Policy

Return & Refund Policy

Last Updated: 25/10/2025

Thank you for shopping at Go Solve Zone.
We are committed to providing high-quality digital products, eBooks, and online courses to help you learn and grow.
As our products are digitally delivered, please read our Return and Refund Policy carefully before making a purchase.

  1. Digital Product Policy:

All products sold on our website (including eBooks, courses, templates, and downloadable content) are non-tangible, irrevocable digital goods.
Once your purchase is confirmed and the product has been delivered or access granted, no refunds or exchanges will be provided.

 

  1. Refund Eligibility:

Refunds may only be issued under the following circumstances:

  • The product was not delivered due to a technical error from our side.
  • You were charged more than once for the same product.
  • The product file or course link is corrupted or inaccessible, and we are unable to resolve the issue within 7 business days of your complaint.

If your case meets any of the above conditions, please contact us within 7 days of your purchase.

 

  1. Non-Refundable Situations:

We do not offer refunds in the following cases:

  • Change of mind after purchase
  • Lack of usage or dissatisfaction with the content (after access is provided)
  • Inability to use the product due to user’s device issues or software incompatibility

 

  1. How to Request a Refund:

To request a refund (if eligible), please send us the following details:

  • Full Name
  • Order ID or Transaction ID
  • Product Name
  • Description of the issue

📧 Email your request to: gosolvezone@gmail.com
or
📱 Message us on WhatsApp: +91 70037 60853

We will review your request and respond within 3–5 business days.

 

  1. Contact Us:

If you have any questions regarding our Return & Refund Policy, please contact us at:

📍 Address:
Go Solve Zone
Memanpur, Maheshtala, Kolkata – 700139

📧 Email: gosolvezone@gmail.com
📱 WhatsApp: +91 70037 60853

  1. Policy Updates:

Go Solve Zone reserves the right to modify or update this Return & Refund Policy at any time without prior notice.
All updates will be posted on this page with a new “Last Updated” date.

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